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The Benazir Income Support Programme (BISP) is Pakistan’s largest and most essential social welfare initiative, providing vital financial assistance to millions of families. It operates nationwide, with more than 9 million beneficiaries currently receiving support, particularly through the Benazir Kafalat program. If you are one of the many beneficiaries or simply looking for assistance, having the correct contact details is crucial. Here’s everything you need to know about BISP contact numbers, emails, and regional office addresses.
BISP Regional Contact Details Across Pakistan
BISP operates in all regions of Pakistan, and it’s vital to know your specific region’s contact details to get the quickest assistance.
National Helpline for General Assistance
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Phone Number: 0800-26477 (Toll-free, available nationwide)
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Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM
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Languages: Urdu, English
BISP Survey Update 2025: How Ineligible Families Can Reapply and Qualify Again
BISP Headquarters Contact (Islamabad)
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Address: F10 Markaz, Dubai Plaza, Khawar Market, Islamabad, Pakistan
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Phone Numbers:
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Exchange/Reception: 051-9246326, 051-9246327
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Complaints: 0800-26477
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Email: info@bisp.gov.pk
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Purpose: Administrative queries, complaints, and visiting in person.
BISP Regional Office Contacts
Punjab (Largest Region: Over 4 Million Beneficiaries)
City | Address | Phone Number | Email (If available) |
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Lahore | Near Gulberg, Lahore | 042-35219118 | |
Faisalabad | Civil Lines, Faisalabad | 041-9200660 | |
Rawalpindi | Saidpur Branch, Saidpur Road, Rawalpindi | 051-9281114 | |
Multan | 230-Tughlaq Town, Near Bus Stand, Multan | 061-9330600 | divdir.mlt@bisp.gov.pk |
Sindh (Approximately 2.5 Million Beneficiaries)
City | Address | Phone Number | Email (If available) |
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Karachi | Block 11, Gulshan-e-Iqbal, Karachi | 021-99241112 | |
Hyderabad | Qasimabad, Hyderabad | 022-9200112 | |
Sukkur | Minara Road, Sukkur | 071-9310660 |
Khyber Pakhtunkhwa (KPK) (Around 1.8 Million Beneficiaries)
City | Address | Phone Number | Email (If available) |
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Peshawar | Hayatabad, Peshawar | 091-9218111 | |
Mardan | Shamsi Road, Mardan | 0937-9230112 | |
Dera Ismail Khan | Tank Road, D.I. Khan | 0966-9280111 |
Balochistan (Approximately 0.8 Million Beneficiaries)
City | Address | Phone Number | Email (If available) |
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Quetta | Sariab Road, Quetta | 081-9202111 | |
Gwadar | Airport Road, Gwadar | 0864-9200111 |
Islamabad Capital Territory (Around 0.2 Million Beneficiaries)
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Address: F10 Markaz, Dubai Plaza, Khawar Market, Islamabad
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Phone: 051-9246326
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Email: islamabad@bisp.gov.pk
Azad Jammu and Kashmir (AJK) (Approximately 0.3 Million Beneficiaries)
City | Address | Phone Number | Email (If available) |
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Muzaffarabad | Upper Chatter, Muzaffarabad | 05822-920111 | |
Mirpur | Sector F-1, Mirpur | 05827-920112 |
Gilgit-Baltistan (Around 0.1 Million Beneficiaries)
City | Address | Phone Number | Email (If available) |
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Gilgit | Jutial, Gilgit | 05811-920111 | |
Skardu | Hameed Garh Road, Skardu | 05815-920112 |
How to Contact BISP: Helpful Tips
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Helpline: If you are unsure about the registration process, payment status, or program eligibility, start with the national helpline 0800-26477.
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Email Support: Always include your CNIC number and a detailed description of the issue to receive a quicker response.
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Visit a Local Office: If you prefer face-to-face interaction, find the nearest BISP office listed above. Many tehsil offices in major cities provide personalized assistance.
BISP Services: Benefits for Beneficiaries
BISP supports millions of families across Pakistan through cash transfers, Taleemi Wazaif (education stipends), and various social protection programs. The program targets vulnerable women, empowering them financially to improve their quality of life. Here’s how it helps:
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Quarterly Stipend: The Kafalat Program provides a quarterly stipend of PKR 13,500 to women from low-income households.
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Emergency Support: In times of economic crisis, BISP offers additional financial assistance to the most affected families.
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Educational Stipends: Through the Taleemi Wazaif program, children of BISP beneficiaries receive stipends to continue their education.
Conclusion
BISP remains a vital resource for millions of families across Pakistan. By providing multiple contact methods, BISP ensures that beneficiaries can easily access the support they need, regardless of location. Whether you’re calling the national helpline or visiting a regional office, help is just a call or visit away.

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