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If you’re struggling with the 8171 portal not working today, you’re not alone. Many users are facing issues with CNIC verification, unresponsive SMS services, and eligibility checks. In this updated May 2025 guide, we’ll provide clear solutions to common problems like CNIC errors, the “No Record Found” message, and more. Keep reading to learn how to efficiently check your BISP 13500 payment status and ensure a smooth process without errors.
Common Issues with the 8171 Portal – Quick Solutions
The 8171 portal has been giving users trouble recently, with many unable to access the site or facing various errors while trying to check their BISP 13500 payments. Here’s a breakdown of the most frequent problems and how you can fix them today.
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8171 Portal Not Working – How to Fix It?
If you’re unable to open the 8171 portal or it’s showing a blank page, this may be due to heavy server traffic or slow internet connection. Here’s what you can do:
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Check your internet connection: Ensure you’re connected to a reliable network.
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Try different browsers: Use Google Chrome or Firefox for better compatibility.
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Visit at off-peak hours: The site may load faster during low-traffic hours, such as early morning or late night.
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Use the correct link: Always access the official BISP portal at https://8171.bisp.gov.pk.
Fixing “Invalid CNIC Number” Error on 8171 Portal
If you’re receiving the “Invalid CNIC Number” error while checking your CNIC status, follow these steps:
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Ensure the correct format: Your CNIC should be entered as 13 digits, without any dashes or spaces (e.g., 3510112345678).
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Update your CNIC details: If your CNIC is outdated or not registered with NADRA, visit the NADRA office to update your information.
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Verify data at BISP: If issues persist, visit your nearest BISP center for further assistance.
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“No Record Found” on 8171 Portal – How to Register for Ehsaas Program
When you see the “No Record Found” message, it usually means your information isn’t in the BISP database yet. Here’s what to do:
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Complete Ehsaas Registration: Visit a nearby Ehsaas Registration Desk to manually enter your data.
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Carry required documents: Don’t forget to take your CNIC and any necessary paperwork with you.
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Online registration help: If you’re unable to fill out the online form, visit a help desk for assistance.
SMS Reply Not Received from 8171 – What to Do?
If you’re not receiving a reply after sending your CNIC to 8171, here are some troubleshooting steps:
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Correct CNIC format: Make sure to send your CNIC as a 13-digit number, with no spaces or dashes.
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Try a different SIM card: If you’re using a particular network (Jazz, Zong, Ufone, etc.), try switching to another one for better service.
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Retry later: The system may be busy. Wait a few minutes and resend your CNIC.
Eligibility Check Not Working – BISP Program Eligibility Update
If you’re facing issues with the eligibility check, here’s how to resolve them:
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Update your CNIC: Ensure that your CNIC is up-to-date with NADRA.
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Wait for the update: The system might take 24-48 hours to process your data after updating.
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Contact the helpline: If you’re still facing issues, call the BISP helpline for assistance.
BISP 13500 Payment Update – Check Your Eligibility and Payment Status
As per the latest May 2025 update, eligible individuals are receiving Rs. 13,500 under the BISP program. To check your eligibility and payment status, follow these steps:
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SMS your CNIC: Send your 13-digit CNIC number to 8171.
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Visit the portal: Alternatively, visit the official BISP website 8171.bisp.gov.pk.
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Check your eligibility: Once confirmed, you can proceed with the payment collection.
Important FAQs – Common 8171 Portal Issues Answered
Here are some common questions answered to help you resolve issues with the 8171 portal:
Q1: Why isn’t the 8171 portal working today?
The portal may be down due to heavy server traffic or maintenance. Try accessing it during off-peak hours.
Q2: What is the official link for the 8171 website?
Always use the official link: https://8171.bisp.gov.pk.
Q3: Why do I get an “Invalid CNIC” error?
This error occurs if your CNIC is in the wrong format or outdated. Make sure your CNIC is registered with NADRA and entered correctly (no spaces or dashes).
Q4: What should I do if I don’t get an SMS reply?
If you don’t get a reply after sending your CNIC, try using a different SIM card or wait and resend the message later.
Q5: What does “No Record Found” mean on the 8171 portal?
This indicates that your data isn’t in the BISP database yet. You may need to complete your registration at a local Ehsaas center.
Q6: What should I do if my eligibility check is not working?
Ensure your CNIC details are updated with NADRA, and wait 24-48 hours for the system to reflect changes.
Final Thoughts:
The 8171 portal is a crucial tool for accessing BISP 13500 payments and checking your eligibility for the Ehsaas Program. By following the troubleshooting steps above, you can quickly resolve common issues like CNIC errors, SMS problems, and eligibility checks. Remember, always use the official portal and take the necessary steps to ensure your data is up-to-date to avoid any delays in receiving your payments.

My name is Rana Shahriyar. I am a professional content writer and website designer. I am owner and founder of Muteeacademy.com. I have more then 5 year experience in this field.